Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the website, communications, and creative services provided by Luminorix Creative Agency (“Luminorix,” “we,” “us,” or “our”). By visiting our website, requesting a quote, or engaging us for any service, you (“you,” the “Client”) agree to be bound by these Terms. Please read them carefully. If you do not agree with any part of these Terms, you should not use our website or services.

01About Luminorix

Luminorix Creative Agency is a fully online creative studio founded in 2026, specializing in branding, design, and online advertising. We help businesses build strong brands, attract customers, and grow through strategic design, creative solutions, and effective marketing campaigns. All of our services are delivered remotely, from initial consultation through final delivery. Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and Luminorix beyond the service engagement described in an accepted proposal.

02Acceptance and Scope of Work

Each engagement begins with a written proposal, statement of work, or order confirmation (each, a “Proposal”) that describes the specific services, deliverables, timeline, and fees. A Proposal becomes binding once you approve it in writing and, where applicable, submit the required deposit. These Terms apply to every Proposal and to all interactions with our website, and together they form the complete agreement between you and Luminorix. If a specific Proposal conflicts with these Terms, the Proposal controls for that engagement only.

Any work that falls outside the agreed scope — including additional revision rounds, new deliverables, expanded platforms, or accelerated timelines — is considered a change request and may be subject to additional fees and revised schedules, which we will communicate before proceeding.

03Services We Provide

Depending on your Proposal, our services may include but are not limited to:

• Brand strategy and consultation, including positioning, audience analysis, and competitor research;
• Logo design and brand identity, including color systems, typography, and brand guidelines;
• Complete branding packages combining identity and marketing materials;
• Website design and landing pages;
• Social media branding and content systems;
• Social media advertising and paid media management;
• Google Ads and search marketing;
• Creative content production;
• Marketing campaign development;
• Brand audit and rebranding.

Published starting prices are estimates for typical projects. Final pricing depends on scope, complexity, and requirements, and will always be confirmed in your Proposal before work begins.

04Client Responsibilities

Timely, high-quality creative work depends on your cooperation. You agree to provide accurate information, brand materials, access credentials, and feedback within the timeframes we mutually agree upon. You are responsible for reviewing deliverables and providing clear, consolidated feedback during each revision round. Delays in supplying materials, approvals, or payments may extend timelines and, in some cases, affect availability of our team. You represent that any content, trademarks, images, or other assets you provide to us are owned by you or properly licensed, and that our use of them for your project will not infringe the rights of any third party.

05Fees, Deposits, and Payment

Fees are set out in each Proposal. Unless stated otherwise, projects require a non-refundable deposit before work begins, with the balance invoiced according to the milestones or schedule described in the Proposal. Ongoing services, such as advertising management, are billed on a recurring monthly basis. Invoices are due upon receipt unless another due date is specified. Late payments may result in paused work, delayed delivery, or suspension of ongoing campaigns until the account is brought current. All fees are stated in U.S. dollars and are exclusive of any applicable taxes, third-party platform costs, ad spend, stock media licenses, or fonts, which are your responsibility unless expressly included in the Proposal.

06Revisions and Approvals

Each Proposal specifies the number of revision rounds included for a deliverable. Revisions are intended to refine work within the agreed direction and scope; substantial changes in direction after approval of a concept may be treated as additional work. Once you approve a deliverable in writing, that approval is considered final for the purposes of production, publication, or handoff. We are not responsible for errors in materials that you have reviewed and approved.

07Intellectual Property

Until final payment for a deliverable is received in full, all concepts, drafts, and files remain the exclusive property of Luminorix. Upon full payment for a completed deliverable, we assign to you the ownership rights in the final deliverables created specifically for you, except for: (a) preliminary concepts and unused options, which remain ours; (b) third-party assets, which remain subject to their own licenses; and (c) our own tools, templates, methods, and know-how, which remain our property. Unless you request otherwise in writing, Luminorix may display completed, non-confidential work in our portfolio and marketing materials.

08Third-Party Platforms and Advertising

Some services rely on third-party platforms such as social networks, search engines, and advertising systems. We do not control these platforms and are not responsible for their policies, pricing, approval decisions, downtime, or algorithm changes. Advertising results depend on many factors outside our control, including market conditions, competition, and platform behavior. While we apply professional strategy and optimization, we do not guarantee specific rankings, impressions, clicks, conversions, sales, or revenue.

09Confidentiality

Each party may receive confidential information from the other. Both parties agree to keep such information private, to use it only for the purposes of the engagement, and to protect it with reasonable care. This obligation does not apply to information that is publicly available, independently developed, or lawfully obtained from another source, and does not prevent disclosure required by law.

10Warranties and Disclaimers

We provide our services with professional skill and care. Except as expressly stated in a Proposal, our website and services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of harmful components.

11Limitation of Liability

To the maximum extent permitted by law, Luminorix will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of our website or services. Our total aggregate liability for any claim arising out of or relating to a Proposal will not exceed the total fees actually paid by you to Luminorix for the specific service giving rise to the claim.

12Cancellation and Termination

Either party may terminate an engagement in writing. If you terminate a project after work has begun, you remain responsible for fees for all work completed and expenses incurred up to the termination date, and deposits remain non-refundable. Recurring monthly services may be cancelled with the notice period stated in your Proposal. We may suspend or terminate services if you materially breach these Terms, fail to pay, or request work that is unlawful or that we reasonably believe to be harmful, deceptive, or infringing.

13Acceptable Use of the Website

You agree not to misuse our website, including by attempting to gain unauthorized access, interfering with its operation, introducing malicious code, scraping content without permission, or using it for any unlawful purpose. We may restrict or terminate access to anyone who violates these Terms.

14Governing Law

These Terms are governed by the laws of the State of Montana, United States, without regard to its conflict-of-law principles. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in Montana, and you consent to that jurisdiction and venue.

15Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, technology, or legal requirements. When we do, we will revise the “Last updated” date above. Your continued use of our website or services after changes take effect constitutes acceptance of the revised Terms.

16Contact

If you have any questions about these Terms of Service, please reach out to the appropriate studio line below.